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Fitbit Ace - Family Quest Step Sync

‎02-17-2025 08:28

‎02-17-2025 08:28

The family quest is not syncing my steps to the Fitbit Ace app properly. I had over 10k steps yesterday and the app says I on had 1k. It is reading the watch when worn and my wife's stepsfrom her phone. Activity tracking is on in the app permissions. How does this sync and tracking work? Is it thru my own watch steps or do I have to carry my phone for the app to actively. Does is sync from my google fit account? Will it pull in past history for steps?

 

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‎02-17-2025 12:44 - edited ‎02-17-2025 12:47

‎02-17-2025 12:44 - edited ‎02-17-2025 12:47

Hello @FrankM1010 

Currently, only steps tracked by your phone will count towards the Family Quest. Syncing data from trackers or other fitness apps is not yet supported by the Fitbit Ace LTE app. 

I understand that the team is working on including steps from trackers & apps (Fitbit, most likely), but I haven't seen a timeline for when this feature.

 

Rieko | N California USA MBG PE

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