02-15-2022
19:59
- last edited on
02-16-2022
06:00
by
AndreaFitbit
02-15-2022
19:59
- last edited on
02-16-2022
06:00
by
AndreaFitbit
Why in the hell does Fitbit not allow the end user to filter all the apps compatible with their device? Why should someone filter 1000 apps to see if it can even work on one's device? This is literaly a simple excel spreadsheet they could post and let end users download. You could have a intern fix this issue in one weeks time. Make it possible on your website, to allow end users find what application is compatible with their Fitbit device.
Additionally, why is Fitbit saying many of these apps are compatible but aren't able to be downloaded. This company does not focus on user friendliness. I've had my fitbit for less than a week and have had nothing but issues.
Moderator edit: Updated subject for clarity and format.
02-16-2022 02:02
02-16-2022 02:02
Hi @Jawilson - yes the Gallery filtering is lacking. As a result of doing it manually people may not ever find a good Clock face or App and just give up or settle for something that may partially meet their need.
There are a lot of good items but so difficult to find - there is no possibility for exclusions.
The search problem has been identified since a long time and you may find items in the Feature suggestions that you can vote for, though nothing has changed yet.
The reason some items cannot be loaded is they were designed for different watches and when doing an Internet search it doesn't know which watch you have so returns them all.
If you do the search through the Gallery tile you will only see the ones available for download to your watch, which helps eliminate the redundant ones.
Author | ch, passion for improvement.