App problem

[Runnernelson19]

This morning I synced my fitbit, and wanting to look at my stats from the last couple of days I moved to yesterday. All stats are there except my steps and active minutes which defaulted to whatever I’ve done for today. This happens no matter which day I flip back to. Why????

[Rich_Laue]

Hello @Runnernelson19 I think your asking about the Fitbit app on some type of unknowm phone, not about an app on your fitbit Versa or ionic?

Is this thought correct?

[Runnernelson19]

Oh! Yes, I mean in the app on my iPhone 6 Plus. My apologies

Sent from my iPhone

[RobertWarn]

I'm having the exact same problem, using an iPhone 6.

[Runnernelson19]

It’s so frustrating! And it’s still happening 🙄

Sent from my iPhone

[RobertWarn]

Fitbit says it’s aware of the problem, but no solution yet.

Moderator edit: personal info removed

[Runnernelson19]

Urgh. Thanks for letting me know, I appreciate it

Sent from my iPhone