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C25k trainer won't load on ionic

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C25k trainer - I click on it, does a little splash, then nothing - goes back to app page.  Tried installing and uninstalling.  Worked for two workouts then this... 

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Welcome on board @SunsetRunner, it's nice to see you around here! Thanks for trying to uninstall and reinstall the C25K Trainer app. Nice way to go! 

If you're having difficulties trying to download the app, see: How do I set up and troubleshoot apps on my Fitbit device?

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations. 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

Maria | Community Moderator, Fitbit


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Did you resolve this issue? I am having the identical problem with C25k on fitbit Ionic. 2 workouts completed with no issue and now the app wont open. 

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Welcome on board @Van123d! Sorry to hear you're having inconveniences with the C25K Trainer app. Please refer to my post above to find more steps to sort this out. Man Very Happy

Maria | Community Moderator, Fitbit


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Same problem here. Any kind of update of any software component?

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Same thing here.

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Only solution so far is to remember which workout I did last, delete the app, wait a minute until it clears from the watch, then re-install it.

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My solution: (works even better): Having C25K installed on my android phone and running with the Ionic. C25K now supports with sound and Ionic registers with GPS on. Best of both worlds 🙂

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Hey there @emiller213, thanks for jumping in here! As mentioned above, note that Fitbit doesn't own or maintain third party integrations. So, I'd recommend to contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information. Woman Very Happy

Thanks for sharing what has worked for you guys @JosKa and @SunsetRunner!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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