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CLOCK FACE ISSUES

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‎10-25-2021 14:45

‎10-25-2021 14:45

Is anyone else having an issue with their clock faces for the Versa 2? I have removed & added new clock faces on the app, but when I go to see what I can choose from it only shows the most recent one I've added. I have already uninstalled & re-installed the

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‎10-26-2021 21:02 - last edited on ‎07-13-2024 06:14 by Fitbit Moderator

‎10-26-2021 21:02 - last edited on ‎07-13-2024 06:14 by Fitbit Moderator

Hi, did you try to shutdown the watch and restart it after 10 seconds by placing it on charge or pushing the button, restarting the phone and then resynciing again? 

 If there is still only one clock when you choose the Clocks app on the watch, retry adding another clock  in the Fitbit App again.

Author | ch, passion for improvement.

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‎10-29-2021 16:23

‎10-29-2021 16:23

Found it to be not very solid. Had several problems with (un)installing clock faces. My problem is that I am not patient enough. 😉

I think it has to do with syncing. 

But it look like you can see the clockface on the app on the phone. I had the same just this week and I hope it doesnt repeat itself.  

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
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‎10-29-2021 16:27

In response to Guy_

‎10-29-2021 16:27

I tried everything from factory resetting my Fitbit to updating my phone software to uninstalling & reinstalling the app multiple times. Aftercontacting Fitbit 5 times they finally told me its a problem with the app.

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