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Can't contact the developer for KAMON

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‎06-30-2021 10:48 - last edited on ‎07-09-2021 03:37 by Fitbit Moderator

‎06-30-2021 10:48 - last edited on ‎07-09-2021 03:37 by Fitbit Moderator

I have a paid version of the weather app KAMON...Custom App (for Android) on my Fitbit Ionic.  I had a problem and needed to reset my Ionic.  In my Kamon...Custom App (for Andriod), it says Trial Version but won't let me select Already Paid.  It appears the only way to contact the developer is via Facebook (Don @ Developers KAMON) but I don't do Facebook so I don't want to start an account.  Is there an email address whereby I can have this issue resolved?

 

Moderator Edit: Clarified subject

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‎07-09-2021 03:37

‎07-09-2021 03:37

Hi there, @AceH. Thanks for stopping by in the Community Forums and sharing the details about the issue with KAMON. 

 

I'm afraid if the developer has provided a Facebook contact for users to reach him/her out on any KAMON related issue, that would be the only way to get in touch with the developer.

 

With third party apps, note that Fitbit doesn't own or maintain third party integrations. 

 

Hope your issues is solved soon. 

Maria | Community Moderator, Fitbit


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‎07-31-2021 06:10

In response to MarreFitbit

‎07-31-2021 06:10

Did you pay through Kiezel pay. If so go here https://kzl.io/unlock

For a list of your payed apps and clocks see https://kiezelpay.com/lookup

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