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Weather app won't update on my Versa 3

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‎07-28-2021 05:16 - last edited on ‎07-28-2021 06:38 by Fitbit Moderator

‎07-28-2021 05:16 - last edited on ‎07-28-2021 06:38 by Fitbit Moderator

Just got a Versa 3. What do I need to do, to get weather on it? My phone is a Samsung Galaxy S20 Ultra.

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎07-28-2021 06:38

‎07-28-2021 06:38

Hi there, @Schweig34. Welcome to the Community Forums. Thanks for the details provided in your post.

 

Have you checked if your Versa 3 is syncing properly to your Fitbit account?  To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

 

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time.

 

With the above being said, if the weather is still not updating, check the following settings:

 

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

 

By the way, I've moved your post to the Fitbit App Gallery board for organization purposes.

 

Hope that helps.

Maria | Community Moderator, Fitbit


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‎07-28-2021 23:42

‎07-28-2021 23:42

Just keep the weather app open on your Versa and sync with your phone or computer and it will update the data on your tracker. Let me know how it goes! If a post helped you try voting and selecting it as a solution so other members benefit from it.

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‎07-28-2021 23:43

In response to Easley45

‎07-28-2021 23:43

Just keep the weather app open on your Versa and sync with your phone or computer and it will update the data on your tracker. Let me know how it goes! If a post helped you try voting and selecting it as a solution so other members benefit from it.

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‎07-31-2021 05:56

In response to Easley45

‎07-31-2021 05:56

When I request weather. 

This is what I see. 

The weather app says, sync with phone. 

The weather app contacts phone. 

The phone contacts the weather server on the Internet. 

The phone gets a response. 

The phone then sends this response back to the weather app on the tracker. 

The tracker displays the weather. 

The whole process usually takes less than 5 seconds. 

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