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Can't install Spotify on Versa 2

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‎02-04-2022 02:59 - last edited on ‎02-05-2022 05:21 by Fitbit Moderator

‎02-04-2022 02:59 - last edited on ‎02-05-2022 05:21 by Fitbit Moderator

Hello I'm trying to get spotify activated on my Fitbit but when I go into the dashboard there is no 'Apps' icon to click on  - all I see is Amazon Alexa, Gallery, Media, Wallet, How to Use and Accessories. There is no other button for Apps.  How can I fix this?

 

Moderator Edit: Clarified subject

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‎02-05-2022 05:23 - edited ‎07-22-2023 04:01

‎02-05-2022 05:23 - edited ‎07-22-2023 04:01

Hi there, @Cazmb. Welcome to the Community Forums. Thanks for the details provided in your post. 

Please note that Spotify app is on your Versa 2 itself. So, in order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. 

I've moved your post to the Fitbit App Gallery for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-05-2022 05:23 - edited ‎07-22-2023 04:01

‎02-05-2022 05:23 - edited ‎07-22-2023 04:01

Hi there, @Cazmb. Welcome to the Community Forums. Thanks for the details provided in your post. 

Please note that Spotify app is on your Versa 2 itself. So, in order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. 

I've moved your post to the Fitbit App Gallery for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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