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Can't log into Uber

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-27-2020 12:09 - last edited on ‎03-01-2021 09:52 by Fitbit Moderator

‎06-27-2020 12:09 - last edited on ‎03-01-2021 09:52 by Fitbit Moderator

Installed the Uber app and followed all the directions.  Everything was smooth until I had to login to link my account.  When trying to login it redirected me to a completely unrelated app (ActiveFit).  It continues to do this so I am not able to link my account. 

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4 REPLIES 4

‎02-25-2021 11:03

‎02-25-2021 11:03

Idem. Fail app

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‎03-01-2021 09:52 - edited ‎12-08-2023 01:30

In response to Doshar

‎03-01-2021 09:52 - edited ‎12-08-2023 01:30

Hi @Doshar, welcome to the Community Forums.

If you haven't done so yet, I'd recommend trying the following steps:

- Uninstall and reinstall the  Uber app
- Restarted phone, watch and router
-  Make sure that IP was entered correctly and phone is connected to WIFI
- Bluetooth is ON and device is syncing on the app
- Permissions on apps are enabled

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎03-01-2021 14:31

In response to MarreFitbit

‎03-01-2021 14:31

it didin't work

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‎03-02-2021 02:42 - edited ‎10-14-2023 11:49

In response to cafesato

‎03-02-2021 02:42 - edited ‎10-14-2023 11:49

Hi @cafesato, welcome on board. Thanks for following the steps provided above.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Maria | Community Moderator, Fitbit


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