Can't log into Uber

[jordy_andre1]

I already tried chrome, brave, and safari browsers and I can never log in to my versa 2, I see this problem takes years!!!!!!

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @jordy_andre1, welcome to the Community Forums. Thanks for trying to troubleshoot this issue before reaching out. We‘re taking into consideration your comments and sentiments with regards to our products and services.

In addition to the steps you've tried, make sure about the following:

- Uninstall and reinstall the  Uber app

- Restarted phone, watch and router

-  Make sure that IP was entered correctly and phone is connected to WIFI

- Bluetooth is ON and device is syncing on the app

- Permissions on apps are enabled

I've moved your post to the App Gallery board for organization purposes. 

Hope that helps. 

[jordy_andre1]

I did that a thousand times and I'm still the same and I'm not the only one with that problem. When are they going to fix it?

[MarreFitbit]

@jordy_andre1 I understand how you must be feeling. Thanks for following the steps provided to you.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. I'd suggest to share this community link (thread) so our Support Team can be aware of the steps you've done, this way you could also avoid repeating yourself one more time.

We hope your issue is solved soon.