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Can't log into United app

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‎03-24-2019 09:13 - last edited on ‎03-25-2019 11:35 by Fitbit Moderator

‎03-24-2019 09:13 - last edited on ‎03-25-2019 11:35 by Fitbit Moderator

I keep entering my account info to the app and the app rejects my credentials even though they are correct 

 

 

Moderator edit: updated subject for clarity

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‎03-25-2019 11:36

‎03-25-2019 11:36

Welcome to the Fitbit Community @Whydoesyourapps! A new version of the United app (version 1.0.3) has been released in the gallery. If you have not already done so, I recommend connecting your watch to Wi-Fi to update or updating the app manually. 

 

As a reminder, the Fitbit app needs to be running in the background while using the United app, otherwise, you may see the ‘not connected’ message. Additionally, flight statuses will appear when your reservation is within 36 hours of departure.

 

Hope this helps, keep me posted! 

Maria | Community Moderator, Fitbit


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