Cannot access Fitbit Gallery in EU

[kiriup]

Hello

Fitbit thinks i am a EU citizen and has disabled my ability to install third-party apps and clocks from the Fitbit Gallery. I have already changed the country setting in my app and fitbit account but i still dont have access to the apps.

How do i change my region to re-enable that functionality?

Moderator Edit: Clarified subject and updated label

[LZeeW]

Hi @kiriup.  I believe Fitbit uses your phone's IP address to establish your location.  I'm not positive, but using a VPN might mask you location.  I don't have specifics.  I'm in the US and this doesn't affect me.

Where are you located?  UK users are saying this affects them when it shouldn't.  I also moved your post to the App Gallery forum, a better fit for this issue. 

[Guy_]

Hi @kiriup - the IP address used by your phone (cellular or WiFi) determines where you are, so changing region won't help.

The only way is to use a VPN from a non EEA or UK country.

You can use What's my IP address to check where you are.