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Cannot log into Clue App on Fitbit app

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I recently downloaded the Clue app on my Fitbit, but I am having trouble logging in. When I click on the link to log into Clue on the Fitbit app through the app's settings, I am getting a 404 error that says the website does not exist.

Note: This is not a password issue as I haven't even been able to access a place to put in my log in information because I am getting an error message.


Moderator Edit: Clarified subject

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@oliveoil_32   I noticed that the developer never updated compatible devices to include the Versa 3 or Sense.  I bet the developer deactivated the app, but never removed it from the Gallery.  Clue is available for your phone from the App Store or Google Play.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hello @oliveoil_32 and welcome to the Community.  Are you asking about this Clue app?  The two links on that page are also broken.  But a Chat option is available on that page.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Yes, that is the app I am referring to. I tried messaging in the chat but that didn't seem to help either.

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@oliveoil_32   I noticed that the developer never updated compatible devices to include the Versa 3 or Sense.  I bet the developer deactivated the app, but never removed it from the Gallery.  Clue is available for your phone from the App Store or Google Play.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer