03-10-2025
09:16
- last edited on
04-25-2025
10:08
by
LizzyFitbit
03-10-2025
09:16
- last edited on
04-25-2025
10:08
by
LizzyFitbit
I recently downloaded the Clue app on my Fitbit, but I am having trouble logging in. When I click on the link to log into Clue on the Fitbit app through the app's settings, I am getting a 404 error that says the website does not exist.
Note: This is not a password issue as I haven't even been able to access a place to put in my log in information because I am getting an error message.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-14-2025 07:15
03-14-2025 07:15
@oliveoil_32 I noticed that the developer never updated compatible devices to include the Versa 3 or Sense. I bet the developer deactivated the app, but never removed it from the Gallery. Clue is available for your phone from the App Store or Google Play.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-10-2025 11:15
03-10-2025 11:15
Hello @oliveoil_32 and welcome to the Community. Are you asking about this Clue app? The two links on that page are also broken. But a Chat option is available on that page.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-10-2025 11:46
03-10-2025 11:46
Yes, that is the app I am referring to. I tried messaging in the chat but that didn't seem to help either.
03-14-2025 07:15
03-14-2025 07:15
@oliveoil_32 I noticed that the developer never updated compatible devices to include the Versa 3 or Sense. I bet the developer deactivated the app, but never removed it from the Gallery. Clue is available for your phone from the App Store or Google Play.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.