05-24-2018 09:44
05-24-2018 09:44
I have lost my Versa this morning and I just downloaded the Finder for Fitbit app and it does not have the Versa as an option. Is there a more up to date app finder that will help me find my Versa? Thank you.
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05-24-2018 09:50
05-24-2018 09:50
Hi, @bagley.mary! Any bluetooth finder app should do the trick to help you find your tracker. Also, I'm not familiar with the app, but did you try using the Ionic setting? It's on the same OS, so it *might* work.
MakMak | Community Council
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05-24-2018 09:50
05-24-2018 09:50
Hi, @bagley.mary! Any bluetooth finder app should do the trick to help you find your tracker. Also, I'm not familiar with the app, but did you try using the Ionic setting? It's on the same OS, so it *might* work.
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!
05-24-2018 10:29
05-24-2018 10:29
Thank you MakMak. Once I am home I will try it on the Iconic setting. Appreciate the suggestion.
05-28-2018 07:23 - edited 05-28-2018 07:24
05-28-2018 07:23 - edited 05-28-2018 07:24
Welcome to the Fitbit Community @bagley.mary! Sorry to hear about your lost Fitbit Versa. Are you still looking for it? Did you try what my friend @MakMak suggested?
Many of our customers who lost trackers in familiar surroundings such as the home or workplace were able to find their trackers by trying these tips:
Also, you can try using a Bluetooth locator app to help you find your tracker. For iOS you can try LightBlue - Bluetooth Low Energy. For Android you can try Bluetooth Finder.
Hope you can find it, let me and @MakMak know the outcome!
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