Fitbit won't connect to Alexa

[romantilly]

I have had problems off and on with the fitbit syncing and Amazon Alexa not connecting.  Amazon Alexa show fitbit offline. I have logged out and back in of my Amazon account,  tried disconnecting the devices, and anything else I could think of.  Nothing has worked.  Frankly I'm tired of the watch only working sporadically.  I never had issues with my Garmin.

Moderator Edit: Clarified subject

[Rich_Laue]

Alexa always shows my Fitbit is offline, but my Fitbit still has no problems talking to alexa. 

Through the Fitbit app, Versa 2, Alexa. Do you have a log out button at the bottom? 

When activating Alexa on the wrist, what error message do you see? 

[Jerryking]

Mám to samé  u Fitbit Sense a nejde aktivovat Alex Amazon.  Bohužel,  nikde nemáte dovolání.  Dostal jsem hodinky jako dárek ale asi bych si je nekoupil. Nemaji žádné zastoupení nikde v Čr

[Rich_Laue]

Sorry @Jerryking this forum doesn't support Chzech as for contacting Fitbit there is a link under the help found in the App, through the Help link found below and through the link found in the top right.

[Jerryking]

Ty hodinky to ani neumi. Umi to, co vsechny oszatni hodinky. Hlavne ukazou čas a to je pro me důležitý.  To, abych na ne mluvil, asi tezko pujdr a ani to nepotřebuji. 

Je to jen reklama na nějaké funkce, které ty hodinky nikdy stejně mít nebudou. To dělají všichni výrobci a prodejci. Na to už jsem si zvykl.😊