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Hue App, unable to setup

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‎12-07-2017 02:05 - last edited on ‎08-14-2018 17:07 by Moderator Alum

‎12-07-2017 02:05 - last edited on ‎08-14-2018 17:07 by Moderator Alum

I can't even get it to work on the Ionic.  I've put the IP address for the bridge in the app, the app says Nicely Done, however the Ionic still says Set your Bridge IP - have made no progress at all

 

Moderator edit: edited title for clarity

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41 REPLIES 41

‎09-04-2021 15:44

In response to MattFitbit

‎09-04-2021 15:44

Using an iPhone and the app will not recognize the IP address.  The watch just gets stuck on “set bridge ip” even though it’s set in the app.

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‎09-07-2021 11:54

‎09-07-2021 11:54

Coincidentally it seems another update for the app was released.

 

Very slightly changed the setup interface in the companion app. Yet again it seems they didn't remove the IP subnet limitation, so it's still unusable for everyone with this complaint. 

 

But hey a new icon, that's neat! 

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