I cannot enter food this evening

[alc3261]

Suddenly I cannot enter food this evening. I enter it, it appears then immediately disappears. I’ve updated the app, re-started my phone and still I cannot enter food?

[Jmwisehart]

Same - I have been trying to do it on my iphone app and it keeps dissapearing entries

[alc3261]

Yes exactly the same.

[evosam]

Mine has been playing up the last few days too on and off, I go to log food, it just disappears, very annoying!

[mepcpa215]

I just started having the same problem. I'm using fitbit on an android os.

[sschepis]

This has been happening to me all day today. Every time I tried to log my food entries for breakfast and lunch, my entry for a food would disappear. I'd reenter it then another food entry would disappear. And so on and so on. Deleted the app and reinstalled and it's still doing the same thing. What the heck is going on lately with all the app issues? 

[KSGoogle47]

Been down all day.  Both IOS and Android platforms.

[snapperanchero]

Both iPad and android . both restarted. Same problem .

[Sharkygirl]

Me too, did the required log out, reset phone, and log back in and nothing has changed

[Amandacmh]

Glad I'm not the only one. I restarted my phone, signed out and back in. Nothing.

[FR-A]

It started around noon for me yesterday. I can’t log anything. It’s done this once before. No matter what I do, resetting, offloading, etc, nothing works. I literally watch the food I just logged disappear in seconds 😩

[GMudie]

I am getting the same

[alc3261]

The problem is that this glitch risks derailing my weight loss journey. I do not know if I am within or over my calorie target and that is so demotivating. It is as if Fitbit/Google have pulled the rug out from under me. This needs to be sorted asap.

[Amandacmh]

That's rough I also eat in a Deficit. It's annoying but you could try tracking manually like writing everything down for now 😕

Sent from Outlook for Android<>

[MP13071957]

Yes same for me on my Iphone. I could put about 8 items in and then the others disappeared. Its sooooooooooooo anoying.

Fitbit any ideas when this is going to be resolved????

Yes I can log on paper but thats NOT what I bought my Fitbit to do

[Cindysolitary]

I couldn't yesterday, just like this.  I cleared out my phone's cache (thought that was the problem), open and closed the app several times, restarted my phone.  Today I still couldn't log food, so I uninstalled and reinstalled, but it made no difference.  So I'm writing it on paper until it's fixed, so I can go back and log it then, if it ever is.  This is the quality I expect of Google.

[sschepis]

Still not working properly. When scanning bar codes it just spins and spins. Cancel it out, try to scan again and it does the same thing. Tried to do food search instead but it won't log the food.  My macro logging has gone to hell because of this. It's ridiculous how many issues this fricken app has had lately! 

[mepcpa215]

As of today it seems to be logging food again, and not deleting them.

[Cindysolitary]

I just tried a bit ago & my food is still disappearing.

[evosam]

Mine started working again yesterday so fingers crossed! 🤞