03-19-2018
17:59
- last edited on
08-19-2018
12:25
by
SantiR
03-19-2018
17:59
- last edited on
08-19-2018
12:25
by
SantiR
Hello,
I have been using the Flashring clockface for a while now and I love it. After updating to Fitbit OS 2.0, the date format seems to have switched from MM/DD/YYYY to DD/MM/YYYY. Has anyone else noticed this?
I tried some troubleshooting with the "Chronograph" clockface by Fitbit and it displays MM/DD. Is the date format based on a location setting in the user profile, or is it hard coded into the clockface?
Thanks!
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Best AnswerThe new update is online now. Please give me some feedback, if it is working again as expected.
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Hello there @SunsetRunner and @Reptilejch, welcome aboard to the Fitbit Community! I was reading the Flashring clock face shows a different format of date regardless of your location.
In this case keep in mind these category of clockfaces are made by indie developers and we are not able to offer support to address possible fixes. It depends of the developer to release new updates.
Just a heads up. Since this is not a topic related to third party, I moved your posts to our App gallery forum to keep the focus of this post.
See you around and keep participating in the Fitbit Community!
"Great things are done by a series of small things brought together.” What's Cooking?
Best AnswerI understand what you are saying about third party developer but the issue has come up due to the Fitbit OS 2 update made by Fitbit. As described before date was month/day/year before os 2. Now that I have os 2 the date is day/month/year. It’s because of os 2 and not due to any updates by the developer (since I had the latest update to flashing and the date did not change, it only changed when the os was updated). I expect nothing less than you removing this thread and not helping me since the horrible two day (and several hour) os 2 update experience I had with Fitbit. Thanks for not helping, again.
Same issue here, came to this thread for the exact issue you are referencing.
FitBit team, it would be great to see what you are actually doing to fix the bugs/issues people bring forward instead of simply acknowledging the comments. Date display is such a basic and standard feature of any digital clock it’s almost absurd this doesn’t exist. Third party developer or not, it is still your platform. Take a little more ownership in solving your customers problems.
I would think that tapping the contact developer link would be the best course to take.
As for adding controls (settings) to an app. this would be up to the developer.
As for the format changing with the update .it might be an unintended result of some unrelated change in the OS that tyetdeveloper is unaware of.
Thank you for your reply. Contacting the developer would be my preference as well. Could you clarify where the link you mentioned is located? When I originally notice this problem, I was not able to find a way to contact the developer within the app. The screen within the android app where the clockface is selected has the developers name, but no link to contact them.
Best AnswerFor your information, I contacted the developer of this clock face to ask him to check this thread. I also asked him to add his support contact information in the App Gallery for future requests. Hope that help!
Hello everybody!
I haven't noticed this yet, since DD. MM. YYYY is the default for german localisation.
However, the dateformat should depend on the users locale. I guess, that there was a change in the API with the update to OS 2.0.
I'll have a look at it, but I'm quite busy at the moment, so please be patient!
I have submitted a new version for review, which should be available in a few days (version 1.2.1).
Hopefully, it is now working as expected again...
All the best,
Sam
The new update is online now. Please give me some feedback, if it is working again as expected.
YES. We are back in business! Thank you so much for making that change. I’m back to using my favorite clock face.
Best AnswerThe new data format MM/DD/YY is not the way the date is expressed in Australia. Can you please provide an option to enable a change to DD/MM/YY to suit our area. Thank you.
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