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New App Won't Update Steps

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‎10-11-2023 11:14

‎10-11-2023 11:14

Ever since the app was updated, I'm having trouble actually getting my step to update in the app. Several times a day I have to go and plug my Versa2 in, and hope it will sync. Today it's not working. I rarely had this problem before, but now its multiple times/day. Anyone have a suggestion? 

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2 REPLIES 2

‎10-11-2023 17:05

‎10-11-2023 17:05

My steps show up on the app but nothing else is syncing. I tried ALL the tricks. I see a new notice at top of Forums page saying, "We're continuing to investigate the issue affecting Fitbit devices." That one is different and new than previous one just up yesterday. 

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‎10-11-2023 17:35

In response to TheVinny

‎10-11-2023 17:35

Just found this page. Obviously stuff going on. https://www.fitbitstatus.com

TheVinny_0-1697070906911.png

 

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