No App Gallery Downloads

[Osmosis_Joans]

I have been going back and forth with tech support forever with not a single person giving me the help I need, they keep ignoring the actual problem.

I want to download FitBit compatible apps to my Charge 4 device. I have read everywhere that the way to do that is to go to "Apps" > "All Apps" and then download from there... problem is, the only apps showing up under "All Apps" are the ones already pre-downloaded to the device. Nothing else shows up for me to download. 

Has anyone else had and resolved this issue? I'm getting incredibly frustrated and about to return this thing.

As directed by Support:

-Restarted the device (twice now)

-Restarted my phone

-Uninstalled and reinstalled the app

The device is fully up to date as well.

Please help.

[JohnnyRow]

I expect that's all the apps there are for the Charge 4, being classified as a "tracker".  The "Smart watches", Ionic and Versa family, are the ones that allow third-party apps and have a wide variety available.

[Osmosis_Joans]

So there is a link for "Compatible Apps" with the Charge 4 and in the manual, it directs me to the "All Apps" page to download additional apps. So I should be able to download ☹

[JohnnyRow]

I'm not sure if any of the apps can be removed, but if so that would be where to do that, and to add them back.

[Rich_Laue]

As @JohnnyRow states, @Osmosis_Joans with the Charge 4, it is what it is. Apps can not be removed and all available app are installed. 

However a few of the apps need some type of settings which are handled through this page. 

Page 21 of the user manual seems to be deceiving