04-22-2020
07:29
- last edited on
02-15-2021
10:16
by
MarreFitbit
04-22-2020
07:29
- last edited on
02-15-2021
10:16
by
MarreFitbit
I replaced my Versa with a Versa 2 and tried reinstalling my favorite apps. However, when I tried to install a couple of them, I got a bright pink box that says,
"To install this app, make sure the Fitbit app on your phone and your Fitbit device have the latest update.
Learn More"
Both the iPhone and the Versa 2 do have the latest software update (I checked manually). Tapping on "Learn More" just explains how to update the device. Any ideas?
Thank you.
Answered! Go to the Best Answer.
04-27-2020 12:58
04-27-2020 12:58
@SunsetRunner please see the pinned post above.
Your waiting for your update, which by now you should have been able to update.
04-27-2020 12:58
04-27-2020 12:58
@SunsetRunner please see the pinned post above.
Your waiting for your update, which by now you should have been able to update.
04-27-2020 13:05
04-27-2020 13:05
Thank you, Rich. FitBit pushed a firmware update on Saturday, and once that was completed, I was able to download the apps successfully.