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Tracking my kids

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‎12-25-2020 10:59

‎12-25-2020 10:59

My son got a Charge 4 for Christmas. I opted for this instead of the kids Ace since the Ace doesn’t have GPS. How can I use the GPS to track his location? I was told in the store I could do it from the app but I can’t figure it out.  

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‎12-25-2020 11:03

‎12-25-2020 11:03

I don't think that is possible.  I think the store gave you bad information.

Also, children under 13 can only be in a family account using Ace or Ace 2.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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2 REPLIES 2

‎12-25-2020 11:03

‎12-25-2020 11:03

I don't think that is possible.  I think the store gave you bad information.

Also, children under 13 can only be in a family account using Ace or Ace 2.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-29-2020 05:22

In response to JohnnyRow

‎12-29-2020 05:22

While the Charge 4 does have built in GPS it will only be turned on durring the recording of an exercise. 

The Charge 4 also lacks a cellular network which would be required for live tracking of a person. 

 

If the case is still sealed I would return it, since as @JohnnyRow points out, only the Ace line can be added to a chips account. 

 

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