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Watch Face submissions failing incorrectly

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‎06-19-2019 12:05

‎06-19-2019 12:05

This is regarding UUID baaa3c39-2784-4c7c-90a6-8bdaf684e6c0. I keep getting denied because "Issue #1 : - HIDDEN button in lower right switches to floors (Versa and Ionic only) - Taping it on Versa Lite it displays the floors. You need to remove this functionality due to the fact that Floors are not supported on Versa Lite." That statement is incorrect. Either your testing infrastructure is broken, or the Versa Lite Simulator is broken. When my Versa Lite watch face is loaded, the floors data is NOT available. Even the button that the person talks about doesn't even exist for the Versa Lite. How do I get this corrected?

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‎06-20-2019 07:02 - edited ‎06-20-2019 07:06

‎06-20-2019 07:02 - edited ‎06-20-2019 07:06

Hello @mike_EV, thanks for stopping by! Versa Lite doesn't track floors as the Versa does. You can compare the features at: https://www.fitbit.com/store

 

compareversa.png

 

 

If you're having trouble submitting your own clock face, please make sure you've been following the steps provided at: How do I develop new apps for the Fitbit App Gallery?

 

Let me know if you need further assistance.

Maria | Community Moderator, Fitbit


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‎06-20-2019 09:20

In response to MarreFitbit

‎06-20-2019 09:20

I don't think you understand my comment.

My watch face DOES conform to the rules as you specify, but you guys keep denying my submission.

The floors option is NOT available in my watch face for the Versa Lite.

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‎06-21-2019 10:02

In response to mike_EV

‎06-21-2019 10:02

Hello @mike_EV, thanks for coming back. I'm sorry for the misunderstanding. 

 

Our app review team always includes notes about why an app was not accepted. You can review these notes and the App Gallery guidelines in the SDK developer community (https://dev.fitbit.com/legal/app-gallery-guidelines/).

 

Let me know if you have questions.

Maria | Community Moderator, Fitbit


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‎06-21-2019 10:06

In response to MarreFitbit

‎06-21-2019 10:06

Are you even reading my initial post?

 

I said that the notes state that I show the floors on my watch face for Versa Lite. But that statement is incorrect!

 

My watch face for Versa Lite DOES NOT  show the floors when the button is hit. The reviewer us wrong!

How can I get this corrected?

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