help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weather app is showing the wrong location

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2022 19:49 - last edited on ‎07-17-2022 08:05 by Fitbit Moderator

‎07-16-2022 19:49 - last edited on ‎07-17-2022 08:05 by Fitbit Moderator

Versa 2:  Moved back to states, but weather app won’t follow with city. Stuck on Germany

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-17-2022 08:07 - edited ‎11-12-2023 06:18

In response to Guy_

‎07-17-2022 08:07 - edited ‎11-12-2023 06:18

Hi there, @Cillyann. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with the weather app. 

As a first approach, please follow @Guy_'s recommendation.

If the weather doesn't update after trying that, check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

For more information, see How do I set up and troubleshoot apps on my Fitbit device?

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎07-17-2022 02:37

‎07-17-2022 02:37

Hi @Cillyann - probably best to remove the cities from weather settings  and use current location and sync.

 

Once it's sorted you can add cities again and sync.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎07-17-2022 08:07 - edited ‎11-12-2023 06:18

In response to Guy_

‎07-17-2022 08:07 - edited ‎11-12-2023 06:18

Hi there, @Cillyann. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with the weather app. 

As a first approach, please follow @Guy_'s recommendation.

If the weather doesn't update after trying that, check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

For more information, see How do I set up and troubleshoot apps on my Fitbit device?

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes