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Weather app is showing the wrong location

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‎06-04-2022 09:14 - last edited on ‎06-04-2022 16:40 by Fitbit Moderator

‎06-04-2022 09:14 - last edited on ‎06-04-2022 16:40 by Fitbit Moderator

my versa 2 weather app is showing wrong city, I can't find out how to put right city on .

my fitbit mobile app hasn't a 'my app' icon 

 

Moderator Edit: Clarified subject

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‎06-04-2022 16:42 - edited ‎11-25-2023 02:31

‎06-04-2022 16:42 - edited ‎11-25-2023 02:31

Hi there, @imbennie. Welcome to the Community Forums. Thanks for the details provided in your post. 

If the weather doesn't update, check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

For more information, see How do I set up and troubleshoot apps on my Fitbit device?

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Hope that helps! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-04-2022 16:42 - edited ‎11-25-2023 02:31

‎06-04-2022 16:42 - edited ‎11-25-2023 02:31

Hi there, @imbennie. Welcome to the Community Forums. Thanks for the details provided in your post. 

If the weather doesn't update, check the following settings:

  • Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
  • The Fitbit app must remain running in the background on your phone.

For more information, see How do I set up and troubleshoot apps on my Fitbit device?

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Hope that helps! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎06-05-2022 07:27

In response to MarreFitbit

‎06-05-2022 07:27

Thanks MarreFitbit

I finally got it . It worked 

 

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‎06-05-2022 10:39 - edited ‎11-14-2023 09:00

In response to imbennie

‎06-05-2022 10:39 - edited ‎11-14-2023 09:00

@imbennie Awesome! I'm glad to hear that the issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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