Weather app won't update on my Versa 3

[Leahlunjines]

Versa will not recognize Weather app on in settings; keeps saying "Go to the Fitbit app to set up weather." It is on there and sync is also on.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Leahlunjines. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 3.

Have you checked if your Versa 3 is syncing properly to your Fitbit account?  To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time.

With the above being said, if the weather is still not updating, check the following settings:

• Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
• The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app. If you're running into syncing difficulties, see Why won't my Fitbit device sync?

By the way, I've moved your post to the Fitbit App Gallery board for organization purposes.

Hope that helps.

[lagilbert]

this needs to say to go to the Fitbit app settings in the IPhone (at least for me). Have owned the Versa 3 for more than 8 months and it has taken me 6+ hours to get weather on my phone.

[YojanaFitbit]

Nice to see on the Fitbit Community Forums, @lagilbert. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from. 

In this case I recommend following the best practices suggested in this thread. If you continue having issues with the Weather app, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.