game golf problems after update

[Appin]

Hi, is anyone else having problems with Game Golf after the latest firmware update? I can get the Game Golf app to open but when I press Start Round it just goes straight back to the game Golf App symbol.

I've tried deleting and reloading Game Golf, deleting and reloading the FitBit app, deleting reloading and restarting my iPhone 7. All was well until the firmware was updated, now I am somewhat perplexed and frustrated! Any advice gratefully received!

I press game golfChoose my course, press startand it goes back to Game Golf logo

[Bikerdog]

Yep. I went golfing today and had the exact same problem but with an Android phone. I also tried various things to get it to work but the app just goes away after hitting "Start Round". I wonder how we get this fixed? Maybe someone will figure out a way to get it to work. I sent a support email to gamegolf about the problem so they are aware of it.

[Appin]

Hi Bikerdog, I also contacted Game Golf and they confirmed that the problem is caused by the upgrade to OS3. They said that they were working on the issue but didn’t give a timeframe for a solution.
Having said that, I had one of my best rounds in ages by just doing the yardages based on the 150 yard posts. Maybe I have become too dependent on the technology!
Have a Happy and A Peaceful New Year,
Appin

Sent from my iPad

[Berrmatt]

HI I have the same issue on an Ionic, when the app is working is it any good as this was a new watch I got for xmas, so not had a chance to try yet? Thanks

[Appin]

Hi Berrmatt,
It depends on what you are looking for!
As a simple yardage indicator it works great. It tells you distance to front/middle/back of the green. You can calculate the distance you have hit the ball by simple arithmetic but it doesn’t give you distances to hazards and it certainly hasn’t cured my slice.
I have had the Ionic for a year now and I am generally quite happy with it. I like it for swimming and for musici and for general fitness tracking. When the GPS is off it will easily last 4 days but GPS munches through the battery pretty quick.
Best wishes, Appin

[Berrmatt]

Thanks for that I haven’t looked at music yet but I use amazon music and they don’t have an app for that so maybe need to have a rethink on my provider. My slice is fixed and now got a grand draw.
Matt

Sent from my iPhone

[Blasko]

Appin,

Same problem exactly as you described.  Game Golf had been working extremely well until the recent version upgrade.

All the indications on both my phone and Ionic show a successful download, but when I select a course, my Ionic crashes back to the previous page.  Same exact problem as you described.

Thanks for describing the problem so well!

Mike

[Appin]

Hi Mike, the good news is you can stop thinking it was something you did wrong and you can stop deleting and reinstalling and rebooting in the vain hope that it will sort it. Second good news is the Game Golf are aware and working on a solution. Bad news is I have no idea when that fix will arrive but they have promised to let me know.

[Blasko]

Doing the same things over and over and over. Each time expecting a
different result! 😀

Mike

[Appin]

Hi, I am assured by game Golf that the problem is now fixed and although I haven't had a chance to try it out properly yet, it is no longer crashing when I open it. If anybody gets a chance to try it out live, as it were, please let me know if it now back to working ok again.

A

[Appin]

P.S. Meant to mention that I had to delete and reinstall the app to get it to work.

[Bikerdog]

Appin,

Great timing as I'm heading out now to play 9 holes. So I hit the update button in the phone Gamegolf app then did a sync to Ionic. Did a quick test and it now opens and shows distances (yeah). So In my case didn't have to delete the app.

I'll report back in a couple hours after my round.

[Blasko]

Appin,

Very happy with Golf Gps at the moment. Since I regularly play multiple
courses on a regular basis, l like the simplicity of how Golf Gps loads
courses without much futzing around. Auto hole advance and club tracking
are also features I like.

Blasko

[Bikerdog]

The good news is Gamegolf is working again with the update and I used it for the nine holes I played today. 

The bad news is it kept resetting once or twice a hole and I had to keep starting it up, reminding of the issues we had when the app first came out. 

I'll try re-installing the app to see if that helps  and disable the Wallet app as that seemed to help in the past. 

I'm glad Blasko chimed in about Golf GPS, if I continue with the reset issue with Gamegolf I'll try Golf GPS. The last time I tried it ( long time ago ) it only worked in meters but I see that yards is a settable option now.

[Berrmatt]

HI 

Seems to work on my watch but not tried on the course, is there a way of having it on permanent during the round as i have having to keep pressing buttons? The watch goes to sleep after 30 seconds. Cheers matt 

[MattFitbit]

Hi all!  Thanks for taking the time to report the issues you are experiencing.

Just a heads up, a new version of the Game Golf app (v1.0.8) is now available in the Fitbit App Gallery which should help alleviate some of these issues. This version helps to resolve crashes when starting a round that has affected users after updating to OS 3.0.

If you haven't already done so, I recommend checking out this article to make sure your app is up to date. 

If you are still experiencing any crashes/issues with Game Golf after updating, please feel free to let me know in this thread. Thanks, everyone!