04-23-2014 12:04 - edited 03-15-2016 11:08
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04-23-2014 12:04 - edited 03-15-2016 11:08
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What does it mean to be a Jogger, Hill Runner, or 5K Racer anyway?
Your rank is an indication of your involvement in the Fitbit Community. If you continually visit the forums, your rank will change to reflect the time you've spent here. By posting and contributing to discussions, you may progress even further through the rank structure and unlock additional account priveleges.
Your Rank title is displayed beneath your profile picture and Community name.
List of ranks in the Fitbit Community
First Steps |
Stepping Up |
Keeping Pace |
Walker |
Powerwalker |
Distance Walker |
Tireless Walker |
World Walker |
Jogger |
Recovery Runner |
Base Runner |
Runner |
Strider |
Tempo Runner |
Hill Runner |
Sprinter |
Progression Runner |
Pace Setter |
Distance Runner |
Interval Runner |
Cross-Country Runner |
Veteran Runner |
5K Racer |
10K Racer |
Marathon Racer |
Ultramarathon Racer |
VIP |
What determines my rank?
Post count is not the only factor that is included in the rank formula--that would be too simple! In addition to creating content for the Community, you get points when your answers are voted up or accepted as solutions. Voting for other helpful posts and being the first to respond to other member's questions can bring you even closer to achieving your next rank.
How can I rank up?
The easiest way to rank up is to visit often and add value where you can. The rank structure was developed to compliment the wide variety of ways you can engage with your fellow Fitbitters. As a community member, you can vote for the posts you find helpful, post new questions and then identify and approve the solution that helped you most (these are called Accepted Solutions). You can also comment on feature suggestions and start new discussions around topics of interest. It's a combination of these activities that will help you to achieve the next rank.
Hint: Scroll to the bottom of any community board and click through to posts in the Unanswered Topics section to help new members, rack up more points, and earn yourself a place on the Most Helpful Authors leaderboard!
I skipped a rank, is this normal?
Ranking formulas are calculated using Boolean logic. Your journey through the rank system might not be as straightforward as Jogger > Recovery Runner > Base Runner. You could actually skip from Jogger all the way to Strider if the conditions were right. For example, if you started off taking your First Steps and then posted 10 times, but didn’t receive any votes on those 10 posts until 100 days later, by which time you had posted 20 more times and received 5 Accepted Solutions, you might jump ahead to becoming a Strider even though you’d have skipped a good 3 ranks in the process.
I don't identify as a runner at all, can I opt out or customize my rank title?
Community ranks are designed as a lighthearted way to encourage engagement and offer other members a little extra insight into your participation here. They are not linked to any individual preference or setting, and it's not possible to opt-out.
Community ranks and reputation
While ranks can give you a general understanding of how much expertise another member has and how engaged they are in the community, the best way to get to know fellow community members is by striking up a conversation with them! You can also learn more about the other members here by visiting their profile page (to view another member's profile page, click on their community username).
Let us know your favorite rank name in the comments below. If you have a suggestion for another rank title that fits with the walking/running metaphor these are based off of, shout it out!
Answered! Go to the Best Answer.

03-04-2018 06:04
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03-04-2018 06:04
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Did not see a message.

03-04-2018 10:43
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03-04-2018 10:43
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I didn't either.

04-11-2018 21:50
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04-11-2018 21:50
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Thank you for this information, it is very helpful! I had the same question and you answered it fully!
I was wondering if there is a place the the Community or the Dashboard where you can view Badges or Trophies that you have not earned yet? I think it would be helpful to see how far you are from earning your next Badge/Trophy.
Thanks in advance 😊🤗
04-11-2018 21:53
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04-11-2018 21:53
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Thank you for this information, it is very helpful! I had the same question and you answered it fully!
I was also wondering if there is a place the the Community or the Dashboard where you can view Badges or Trophies that you have not earned yet? I think it would be helpful to see how far you are from earning your next Badge/Trophy.
Thanks in advance 😊🤗
04-12-2018 06:02
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04-12-2018 06:02
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listed on the website though, although I have not looked. I vaguely
remember seeing them there at one time maybe a year ago.
04-12-2018 10:06
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04-12-2018 10:06
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Thank you! 😊 I was on the website, but might be looking in the wrong place. I will give it another try.
04-12-2018 12:44 - edited 04-12-2018 12:45
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04-12-2018 12:44 - edited 04-12-2018 12:45
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Here is the link to the list of all possible Fitbit Badges! 😊👍🏼
04-13-2018 06:16
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04-13-2018 06:16
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🙂
08-08-2018 07:48
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08-08-2018 07:48
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Hi my fitbit doesn't count the stairs I did today? Why? It's a charge2 HR. Normaly he count's them but not today...
Kind regards

08-08-2018 08:31
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08-08-2018 08:31
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I have the same Fitbit and I had the same issue with mine. I had to reset my Fitbit twice and it started syncing or counting steps again. Now, I reset it once a month or so to ensure it has the most updated version.
To reset: Plug your Fitbit into the charger and make sure it is charging or On, next press and hold your silver button until your Fitbit turns off and come back on to the Fitbit logo, this provides your Fitbit with all updates and resets the system and insures your Fitbit has the most updated software. :sun_with_face:👍🏼
08-08-2018 08:39
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08-08-2018 08:39
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Thanks for the info.

08-08-2018 09:23
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08-08-2018 09:23
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Thanks
have a nice evening

08-08-2018 11:19
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08-08-2018 11:19
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Hi @Romeoke1
I used to have the issue with my charge 2 as well. Usually it would catch up with itself after a few hours. As someone else mentioned resetting it works.
08-08-2018 11:56
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08-08-2018 11:56
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Thanks for the link.

08-08-2018 13:05
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08-08-2018 13:05
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DAC

08-08-2018 13:17
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08-08-2018 13:17
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Thank you, I hope you are right because I allready resset 3times but still no floors😏😏 I hope that tommorow everyting will work☺️
08-08-2018 23:27
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08-08-2018 23:27
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Still ni floors😏

08-08-2018 23:28
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08-08-2018 23:28
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No floors, sorry

06-23-2019 12:15 - edited 06-23-2019 12:18
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06-23-2019 12:15 - edited 06-23-2019 12:18
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Thank you, @FitbitCommunity ! Your Solution was & is VERY helpful! Thank you also, @EmersonFitbit ! Your Information is also very helpful!!
07-18-2019 12:07
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07-18-2019 12:07
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Hi there, I look forward to it too

