12-30-2019 05:42
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12-30-2019 05:42
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I know it's not possible and has been an issue for years, but it will be 2020 in a few days and it blows my mind that we are not able to turn off push notifications for replies. Why bother creating a community if you don't want people to use it?
I wont be commenting on the commumity boarda anymore, which is dissapointing because I have been looking for a place to support others and be supported. Other apps like my fitness pal have this option. Perhaps I should go back to using it.
Lastly fitbit should also be able to group notifications by now. If i'm getting 20 notification replies from one post I only need one notification for that, not 20 individual ones...

12-30-2019 06:28 - edited 12-30-2019 06:35
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12-30-2019 06:28 - edited 12-30-2019 06:35
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@Fitbutt84 for individual threads tap on the bold option. This will pop up a list of commands. One of which will be subscribe or unsubscribe to the thread. Choose unsubscribe and no more emails from the selected thread.
Any time a post is added to the thread. Subscribers get an email. A user who has posted can unsubscribe at any time.
I suggest tapping on your photo in the top right, this opens a slide out menu with one of the options being settings.
Tap this settings and you will be sent to your community preferance.
Choose
From here you can easily unsubscribe from any or every thread that you have posted in.
Or Choose
To set a few more default options. Like turn off auto subscribe and you will get no responses unless you choose to subscribe.
A user tagging you, as I have done above, will still send an email.
I do agree that it would be nice to have the option of one email a day. It is a slow day and at 9am I already have 26 emails from the community.
Happy Holidays
Since this question, having nothing to do with the Fitbit app, is more about Community Basics and the Web based community I'm moving the thread to the Community Basic Board.

12-30-2019 06:48
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12-30-2019 06:48
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I'm talking about in the App, sorry if that was not clear.

01-31-2020 06:58 - edited 01-31-2020 07:25
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01-31-2020 06:58 - edited 01-31-2020 07:25
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Sorry @Fitbutt84 but I saw no mention of app and I found the post in the hardware support board, not an app board.
I wonder why I'm not getting those notifications.

