What kind of Fitbit do I have?

[Littlebev]

My friend gave me this and she isn't even sure what brand it is. It has three prongs for charging. A small button that is same color as band which is baby blue.

There is absolutely no writing on it or the charger.

Please help. I do not know how to take a picture to show...

Moderator Edit: Updated Subject for Clarity

[WendyB]

Welcome to the forums!

Without a picture its hard to tell

But you can look in the store at the pictures and try to determine

https://www.fitbit.com/store

Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!

[SantiR]

@Littlebev I hope you're doing well! Did you checked the store as @WendyB suggested? You should find all Fitbit trackers there. If not, take a look at this picture and tell me if the one you have is here:

Flex

Charge HRHope this helps. Keep me posted! 

[Drs31768]

My son has the same one with the three prong charger I’m trying to see if I can sync it with the Fitbit app but I’m not sure if it’s even a Fitbit?

[SantiR]

@Drs31768 Welcome to the Fitbit family! Were you able to sync it with the Fitbit app?

Check my post above, does it look like any of the trackers there?

If possible, please share a picture of it. That way I will definitely be able to tell you if it is a Fitbit tracker or not! 

Keep me posted! 

[Jaciw]

hi could anyone tell me what kind of fitbit this is please or have i been given a fake. many thanks

could load a pic but got a link https://www.facebook.com/photo.php?fbid=10156634942954112&set=a.10154145280044112.1073741851.6552641...

[SantiR]

@Jaciw Welcome to the Fitbit family! Thanks for sharing that link. However, I was not able to have access to it. It seems the link is broken or something. 

Can you post the picture here on your reply? You can attach it by clicking/tapping the "Photos" option on the post's menu. It looks like this:

Attach photos

Hope this helps. Keep me posted! 

[PurplePammie]

I’ve been given a Fitbit but just the wristband no charger or information for setting it up.

Would you know which one I have 

[DramaQueenDiva]

Would it be possible to post a picture?  I can see you attempted to, but on my computer it just comes up as an "X".  If not, you can always check the Fitbit store to see if it matches any of the models.

[PurplePammie]

Sent from my iPhone

[PurplePammie]

I’m getting increasingly frustrated I can’t upload the photos so I’m not able to identify which model I have . Could anyone give advice on how to send photos I click on the camera option but it’s not letting me do anything else and I can’t email them without going through this medium 

[Amatory_2]

Hey can you tell me what kind of Fitbit is this?

[Amatory_2]

https://photos.app.goo.gl/F85j6Ub2lChA1mEf1

[SantiR]

@Amatory_2 Welcome to the Fitbit family! Please check this page in which you can compare all of the Fitbit trackers. You will find the pictures of the Fitbit trackers there so you can check which one you have! @PurplePammie

Check that out and let me know how it goes! 

[JackStravens28]

   I have an all black fit bit says L/G at the end of the bottom left longer tail with the holes. on the top right it has the buckle and the fit bit. it can tell me the time of day and when it tells my hart bet there to the right side. It has two lines then the white hart and it shows me little white fire then some numbers, and it tells me the steps tack a day and my location I think. It also gives me the number of stairs I do a day and if I hold down a button that is on the left side there is a stop watch 

[JackStravens28]

I also seem unable to find it on the web sit or on any pictures of it  

[Mindym25]

I need to know which this is please I can't figure it out. It doesn't say anything on it has four prongs to charge and a large screen that's a rectangle.

[DramaQueenDiva]

Hi @Mindym25 and @JackStravens28!  Does your tracker look anything like these:

Everything that Fitbit currently has for trackers, except the Charge 3 is pictured.  Without pictures, we can't help you identify which tracker you have.  Can you please post pictures?

[Mindym25]

I think I got ripped off honestly but here's the picture

Sent from my LG Mobile

[DramaQueenDiva]

I can't see the picture, could you send it again, @Mindym25?