06-23-2024 09:20
 
					
				
		
06-23-2024 09:20
Hi. I just got my new Fitbit Charge 6 and it says it comes with a 6 month free trial. But since I've logged in using my Google account, it's automatically subscribed to the premium account offered through that. How do I claim the 6 month free trial that you get when you buy a new product and the Google subscription after that has ended, because technically I should be allowed both surely? Thanks!
Answered! Go to the Best Answer.
 Best Answer
 Best Answer07-06-2024 05:33
 
					
				
		
 Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              07-06-2024 05:33
Hello @Rach722 and welcome to the Community. @ClaudineN makes an excellent point. Consider yourself lucky that you can't activate the free trial. Users must enter a credit card to activate the free trial. You are automatically billed if you forget to cancel. This forum is full of users who forgot to cancel, then got billed.
@ClaudineN Google One is a membership plan for expanded storage. Certain membership tiers include free Premium. To the best of my knowledge, this feature is only available in the UK.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS 
Take a look at the Fitbit help site for further assistance and information.
 Best Answer
 Best Answer07-06-2024 03:02
 
					
				
		
07-06-2024 03:02
Many posts are about how difficult it is to stop the premium subscription. If you are not planning to keep that, I would recommend starting to find out how to stop the premium subscription. Best regards,
07-06-2024 05:33
 
					
				
		
 Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              07-06-2024 05:33
Hello @Rach722 and welcome to the Community. @ClaudineN makes an excellent point. Consider yourself lucky that you can't activate the free trial. Users must enter a credit card to activate the free trial. You are automatically billed if you forget to cancel. This forum is full of users who forgot to cancel, then got billed.
@ClaudineN Google One is a membership plan for expanded storage. Certain membership tiers include free Premium. To the best of my knowledge, this feature is only available in the UK.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS 
Take a look at the Fitbit help site for further assistance and information.
 Best Answer
 Best Answer 
					
				
				
			
		
