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Activating the Free 1 year premium trial

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‎02-28-2021 13:15 - last edited on ‎03-02-2021 16:13 by Fitbit Moderator

‎02-28-2021 13:15 - last edited on ‎03-02-2021 16:13 by Fitbit Moderator

I tried to set up my 1 year premium trial on my inspire 2 but it wouldn't accept my bank details. I left it thinking I'd try again later but now the banner at the top of the screen isn't there to click on anymore. What do I do? Thanks

 

Moderator Edit: Clarified subject

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‎03-02-2021 16:14 - last edited on ‎12-10-2025 04:29 by Fitbit Moderator

‎03-02-2021 16:14 - last edited on ‎12-10-2025 04:29 by Fitbit Moderator

@Chloejh23 Hi there. Thanks for the details mentioned. 

If your Inspire 2 has been set up to your account, please follow these steps to activate the 1 year Premium trial: 

  1. Tap the Premium tab.
  2. Read the overview, and tap the button to get started.
  3. Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.

Hope this helps. 

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