help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Activating the Free 1 year premium trial

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-28-2021 13:15 - last edited on ‎03-02-2021 16:13 by Fitbit Moderator

‎02-28-2021 13:15 - last edited on ‎03-02-2021 16:13 by Fitbit Moderator

I tried to set up my 1 year premium trial on my inspire 2 but it wouldn't accept my bank details. I left it thinking I'd try again later but now the banner at the top of the screen isn't there to click on anymore. What do I do? Thanks

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-02-2021 16:14

‎03-02-2021 16:14

@Chloejh23 Hi there. Thanks for the details mentioned. 

 

If your Inspire 2 has been set up to your account, please follow these steps to activate the 1 year Premium trial: 

 

  1. Tap the Premium tab.
  2. Read the overview, and tap the button to get started.
  3. Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes