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Active minutes missing from All for One challenge

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‎01-31-2020 05:30

‎01-31-2020 05:30

I am currently in an All for One active minutes challenge and my minutes do not match what is on my dashboard. 

Screenshot_20200131-072859.png

 

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‎02-02-2020 06:25

‎02-02-2020 06:25

Welcome to the Community Forums @KylanG. Thanks for adding this image, it is really helpful.

 

We'd like to have more details about the activities that you performed that day. Did you manually logged any activity?

 

You can also try to log out from the Fitbit app for a moment and log back in later on. Sync your Fitbit again and force quite the Fitbit app.

 

I'll be around, please keep me posted. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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2 REPLIES 2

‎02-02-2020 06:25

‎02-02-2020 06:25

Welcome to the Community Forums @KylanG. Thanks for adding this image, it is really helpful.

 

We'd like to have more details about the activities that you performed that day. Did you manually logged any activity?

 

You can also try to log out from the Fitbit app for a moment and log back in later on. Sync your Fitbit again and force quite the Fitbit app.

 

I'll be around, please keep me posted. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎02-03-2020 06:33

In response to YojanaFitbit

‎02-03-2020 06:33

Thanks for getting back to me. I didn't manually log anything for that day.

I did log out of the app like you suggested and that may have been the
problem.

When I logged back in, I had notifications dating back 2 years that I
hadn't seen before.

Unfortunately the challenge is finished so I cannot say it that would have
changed my active minutes but I think it probably would have.

Thank you for your help.

Kylan
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