Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Active minutes missing from All for One challenge

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

I am currently in an All for One active minutes challenge and my minutes do not match what is on my dashboard. 

Screenshot_20200131-072859.png

Screenshot_20200131-072920.png

Best Answer
1 BEST ANSWER

Accepted Solutions

Welcome to the Community Forums @KylanG. Thanks for adding this image, it is really helpful.

 

We'd like to have more details about the activities that you performed that day. Did you manually logged any activity?

 

You can also try to log out from the Fitbit app for a moment and log back in later on. Sync your Fitbit again and force quite the Fitbit app.

 

I'll be around, please keep me posted. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

Welcome to the Community Forums @KylanG. Thanks for adding this image, it is really helpful.

 

We'd like to have more details about the activities that you performed that day. Did you manually logged any activity?

 

You can also try to log out from the Fitbit app for a moment and log back in later on. Sync your Fitbit again and force quite the Fitbit app.

 

I'll be around, please keep me posted. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes
Thanks for getting back to me. I didn't manually log anything for that day.

I did log out of the app like you suggested and that may have been the
problem.

When I logged back in, I had notifications dating back 2 years that I
hadn't seen before.

Unfortunately the challenge is finished so I cannot say it that would have
changed my active minutes but I think it probably would have.

Thank you for your help.

Kylan
Best Answer
0 Votes