help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-19-2025 14:07

‎07-19-2025 14:07

It sucks how much I have to pay yearly for the app to not work and support team to be of 0 assistance or help. Definitely considering switching to a different health tracker. Anyone have any suggestions 

Best Answer
Labels:
2 REPLIES 2

‎07-19-2025 15:28

‎07-19-2025 15:28

@Pelonis 

Can you please post what issue you're having?  We can try to assist you in resolving tour problem.

Gary D.| Feeding Hills, MA MBG PE

Pixel Watch 3, Pixel Watch 4

Best Answer
0 Votes

‎07-20-2025 08:25

‎07-20-2025 08:25

100% agree!  It's only gotten worse as they claim  to be making improvements. The most recent server outage is utter nonsense. 

Each journey starts with one small step.
Best Answer
0 Votes