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Tracking alero

‎07-25-2025 12:05

‎07-25-2025 12:05

Got replacement Fitbit and it will no longer track sleep

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‎07-31-2025 18:41

‎07-31-2025 18:41

Hi @6191, welcome to the Fitbit Community forums!

Thank you for the details about the trouble you're having with your new Fitbit's sleep tracking.

Before we try a solution, please keep in mind that your tracker might not record sleep for a few reasons:

  • Loose fit: If your device is worn too loosely or in a position that prevents a consistent heart-rate reading. For the best results, make sure your device fits snugly, as described in [this help article](link to help article).

  • Short sleep: If you slept for less than one hour.

  • Low battery: If the device's battery is critically low.

If those aren't the issue, please try the following:

  1. Restart your device

  2. Adjust the fit: For the next few days, try wearing your device on your non-dominant hand.

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