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Are Fitbit subscriptions refundable?

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‎03-23-2021 12:48 - last edited on ‎03-24-2021 18:17 by Fitbit Moderator

‎03-23-2021 12:48 - last edited on ‎03-24-2021 18:17 by Fitbit Moderator

I got a Sense for Christmas and signed up for Premium.  Just today I was invited to join Fitbit Care through the VA, which includes Premium membership.  How can I get a refund for the year of Premium I paid for already?

 

Moderator Edit: Clarified subject

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‎03-24-2021 18:16

‎03-24-2021 18:16

@SongbirdVB Hi there. Thank you for the details mentioned. 

 

Fitbit subscriptions are non-refundable. However, if it was purchased through Google Play or Apple store, sometimes they offer refunds, you may want to contact them for additional information. 

 

See you around. 

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