Bingo Challenge disappeared

[SarahP130]

Did anyone else open their app up and find that all of their BINGO challenges disappeared?  The BINGO challenges are the only reason I paid for the premium membership. 

Moderator Edit: Clarified subject

[SilviaFitbit]

@SarahP130 Welcome back to the Community. Thanks for letting me know that your Bingo Challenge disappeared from your app. 

I would like you to confirm that your Fitbit app was updated and that you're logged into the correct account. 

To better assist you, please reply to the following questions: 

- How many Bingo Challenges did you have? 
- Were you the one that created those Challenges?
- Do still have access to Premium features? 
- Which phone model do you have? 

In the meantime, please log out, force quit the app and log back in. 

Looking forward to hearing back from you. 

[Kchstar]

I just had this same issue. Here is my info. I don't pay for premium, but have always been able to join challenges my friends start. 

- How many Bingo Challenges did you have? I think I had 5. 

- Were you the one that created those Challenges? No

- Do still have access to Premium features?  No

- Which phone model do you have? Pixel 3

Thanks

[SilviaFitbit]

@Kchstar Welcome to the Fitbit Community. Thank you for replying to the questions previously asked. 

I would like you to force quit the app, reboot the phone, log in the Fitbit app, and check if the Challenges appear again. As always make sure that the Fitbit app is up-to-date, this to ensure you receive bug fixes and improvements. 

Let me know how it goes. 

[CatDunn]

Not there for me today 😞

[CatDunn]

I have both Apple and Samsung. Bothered on the most current version.  Neither have Bingo available. 

I pay for premium and my subscription is active. 

I am unable to include a screenshot. 

 

[jem77]

My Bingo and personal challenges have all disappeared. I tried all the suggestions. Still have nothing.

[jem77]

I just found my bingo, etc.. in the Discover tab.

[Heather-S]

Hi @jem77. Do you mean your active games you are playing are now in the Discovery tab? Like you can still play them but they were just moved off the Today tab?

[Tcnels]

 One of the recent updates moved the challenges from premium to discover.  Frustrating change but at least the list has been found.