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Can't cancel Fitbit premium subscription

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‎04-06-2022 02:06 - last edited on ‎04-07-2022 17:14 by Fitbit Moderator

‎04-06-2022 02:06 - last edited on ‎04-07-2022 17:14 by Fitbit Moderator

How do I cancel my Fitbit premium subscription? I have looked at my account settings and clicked into manage subscriptions but the Fitbit premium subscription does not show up. 

 

Moderator edit: updated subject for clarity

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‎04-07-2022 17:13

‎04-07-2022 17:13

Welcome to the Fitbit Community, @elizabeth2905.

 

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

 

If you didn't find your Premium subscription from the Fitbit app, please try online at fitbit.com. For instructions, please visit this article and open the menu "How do I manage or cancel my Fitbit Premium subscription?".

 

Hope this helps.

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