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Cancel Premium Subscription

Thursday

Thursday

I have been speaking with customer service for 2 days online and on the phone and no one can cancel my subscription. I am not able to cancel it because I don't see any current subscriptions in Google Play. I have tried everything I can think of, but I know in June of next year I will be charged again for something I no longer want. Right now I am disputing this with Paypal. Has anyone else had a hard time canceling their subscription? Please don't tell me to go through Google Play or FitBit to cancel because I have tried. There are no subscriptions there. I have gone through every email account I have and there are no subscriptions. Ever since Google took over it has been a mess. Thanks for reading,  I am so frustrated with all this.

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yesterday - last edited yesterday

yesterday - last edited yesterday

@KenandEllie   Have you migrated to a Google Account?  If so, have you tried the link in this pinned thread?  Please read the entire thread and see if anything else applies. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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