help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canceled Premium Subscription

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-16-2023 07:50 - edited ‎10-16-2023 07:50

‎10-16-2023 07:50 - edited ‎10-16-2023 07:50

Your new interface and lack of response to the thousands of users to revert back to the old dashboard has forced me to abandon my Fitbit. It's just not what I signed up for anymore. Just canceled my Premium subscription, which was a hard thing for me. Do better FitBit.

Best Answer
Labels:
1 REPLY 1

‎10-16-2023 10:08

‎10-16-2023 10:08

Sorry to here that you don't like the changes. 

Over the last 10 years I've seen 4 redesigns of the UI and with every design change, we have 6 months of complaints.

Personally I find it easier to find what I'm looking for. Unlike the old design that separates premium options from standard everything in the new app is where I expect it to be 

Best Answer
0 Votes