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Cancelling Premium Subscription and Sleep tracking

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‎08-15-2022 13:35

‎08-15-2022 13:35

Can you still track your sleep without a Premium subscription?  Charge 5  I cancelled mine and now it won't track my sleep!  Isn't that a free item?  

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‎08-15-2022 13:26

‎08-15-2022 13:26

I cancelled my Fitbit Premium subscription.  Now I can't track my sleep for some reason. My boyfriend can track his sleep and he never had Premium.  Also my app still says Premium although it does say it's cancelled in the Subscription Management tab.  Thoughts?

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‎08-16-2022 10:24

‎08-16-2022 10:24

I just canceled my premium subscription. I could track sleep before I started premium. I will see if it works after. It took a bit of playing around to cancel.

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‎08-16-2022 11:13

In response to Fantasea

‎08-16-2022 11:13

I went to the website to cancel when I should've just cancelled from the app.  What's done is done.  I started the free Premium trial when I purchased my new fitbit.  $85 a year is a bit much for things I didn't even use.  I didn't have Premium with my old one and could track my sleep.  Today I found a setting on my watch "Sleep Mode"  It was turned off.  I turned it on.  So we'll see tonight what it does.

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