Cannot cancel subscription at fitbit.com

[unisaver]

still awaiting help from Fitbit officials after my last post

https://community.fitbit.com/t5/Fitbit-Premium/missing-fitbit-premium-subscription-details-on-https-www-fitbit-com-global/m-p/5667771

I really need to cancel my premium annual renewal due soon in less 2 weeks

I no longer get access to Fitbit dashboard on desktop

Moderator Edit: Clarified subject

[Odyssey13]

Hi @unisaver  as of July 8, 2024 there is no dashboard from the computer. It's all on compatible smartphones or tablets.

[unisaver]

My eyes and fingers not workable on hand phones
Really miss a big screen and proper keyboard

[Odyssey13 · Accepted solution]

@unisaver  sorry, but there's nothing we can do about the lack of a computer dashboard. As for your Premium, did you cancel it? Directions can be found on this article - click to read

[Rich_Laue]

@unisaver maybe you would be more comfortable with a Android Tablet.