Cannot see full body workouts

[FeenX888]

When I go to my fitbit app and want to open the Full body exercise lists it fails and says to try again later, this has been since you removed Coach on the 30 of july. So full body exercises haven't been working and I am paying for premium.

Anybody else noticed that?

I already tried, log off, delete cache, stop app. No change.

Changing my language to French and reloading the app the Full body works but since the list is not full because of the language, I need to say in English.

Please get this addressed, you already removed the only feature that made sense with Premium which was Coach. At least get the workouts pages working fully.

Thanks

[LZeeW]

@FeenX888   I am having a similar, but not identical issue.  When I tap on the Full Body, I get all gray boxes.  No text, no images.  I use an iPhone.  Are you an Android or iPhone user?

[FeenX888]

Im using android.This is what I get

 

[LZeeW]

@FeenX888   I flagged this as a bug to get moderator attention.

[FeenX888]

Well does not seem to bother anyone at fitbit.  It still doesnot work. Itsa pitty because I am a Premium user

[SilviaFitbit]

@LZeeW Thank you for flagging this post. 

@FeenX888 Hi there. Thanks for the screenshot attached and the detailed information shared. 

I appreciate the troubleshooting performed. Your report has been shared with my team, they will continue investigating it. As soon as I have more information, I'll make sure to post it here. 

Your patience and understanding is appreciated. See you around. 

[eilisquinlan]

This is exactly what i get for the Full body workout - Coach was WAY better, this premium is crap!

[eilisquinlan]

That was a week ago!!

I still can't download the full body workouts.

Where have all the good workouts gone from the Coach App?

[SilviaFitbit]

@eilisquinlan Hi there. Thanks for the details mentioned. 

Your feedback and comments are appreciated, we're always striving to improve our services offered. Similar reports have been shared with my team, your patience and understanding is appreciated. 

Fitbit Coach is now part of Fitbit Premium, this app was shut down on July 30, 2021. Learn more about it in this post. 

See you around. 

[eilisquinlan]

Well i still can't access any full body workouts - we are now two full weeks without Coach OR Fitbit Premium and it sucks!

[SilviaFitbit]

@eilisquinlan Thank you for getting back. 

I see where your disappointment is coming from. Be sure that your reports have been shared with my team, as soon as I have more information or updates, I'll make sure to post it here. 

In the meantime, try checking the Premium workouts by navigating through the Discover tab. 

See you around.