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Card is no going through to activate 6 month Fitbit Premium trial

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‎12-02-2021 08:44 - last edited on ‎12-03-2021 14:27 by Moderator Alum

‎12-02-2021 08:44 - last edited on ‎12-03-2021 14:27 by Moderator Alum

I bought fitbit charge 5 with free 6 month premium subscription. Last two weeks I am trying to avail free prime subscription my payment card is no going through.

 

Moderator Edit: Clarified subject

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‎12-03-2021 14:28

‎12-03-2021 14:28

Hi there, @Manzar5264. Welcome to the Community Forums. Thanks for trying to troubleshoot the inconvenience with Fitbit Premium trial before reaching out. 

 

You did a great job trying those steps. In this case, it's best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope that helps. 

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