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Does the Wellness Report actually exist?

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‎01-05-2021 05:20

‎01-05-2021 05:20

My free trial ends in a month and I have yet to be able to see my wellness report. I get the notification that it's ready but when I go to download the pdf I just get the dreaded spinning circle forever.  I mentioned it in the email they sent me a while back asking my opinion on the trial but wasn't offered any answer. 

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‎01-08-2021 14:01 - last edited on ‎10-03-2025 06:08 by Fitbit Moderator

‎01-08-2021 14:01 - last edited on ‎10-03-2025 06:08 by Fitbit Moderator

@catvis It's nice to see you in the Fitbit Community. Thanks for the details mentioned. 

I'd like you to log  out from the app, force quit it and if you have an Android device, clear cache and log back in. After this, please follow these instructions to download your Fitbit Premium wellness report. 

Note the following: 

  • You must have at least 30 days of data to generate a Wellness Report.
  • Certain data requires a heart-rate enabled device to track.
  • Only data you track or log appears in the Wellness Report. For example, you must log your weight in the Fitbit app to see weight data in your report.
  • The Wellness Report feature of Fitbit Premium is available in English only in certain regions, with more regions coming soon.

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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