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Elliptical workouts stop playing

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‎09-29-2019 11:37 - last edited on ‎09-30-2019 11:28 by Moderator Alum

‎09-29-2019 11:37 - last edited on ‎09-30-2019 11:28 by Moderator Alum

Hi all, I’ve been trying to use the Elliptical workouts but they stop playing on my iPhone after a minute or so and then I have to restart them from the beginning (there doesn’t seem to be a way to navigate to where I left off).

 

I’m on iOS 13.1. Any tips on how to keep the workouts from stopping? I have turned the auto lock on my phone to 5 minutes and that has not had any effect.

Thank you

 

 

Moderator edit: subject for clarity

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‎09-30-2019 11:31

‎09-30-2019 11:31

It's great to see you around, @jwmjr.

 

It's weird to hear that your exercise is stopping itself. Are you receiving any type of error? If so, please provide me with a screenshot by following the instructions provided here.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-01-2019 09:27

In response to AlejandraFitbit

‎10-01-2019 09:27

No errors - it just stops playing and goes back to the menu for Elliptical Workouts.  I have to reopen the workout and start from the top (feature request - video navigation so users can scroll to a specific part of a video/audio)

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