01-03-2021
22:59
- last edited on
01-08-2021
12:40
by
SilviaFitbit
01-03-2021
22:59
- last edited on
01-08-2021
12:40
by
SilviaFitbit
The workouts freeze or I cannot start them at all. Very disappointing, second time this happened in 2 months
Moderator Edit: Clarified subject
01-08-2021 12:52
01-08-2021 12:52
@AEK20 Hi there. Thanks for the details mentioned.
I see where your disappointment is coming from. Please double check that your Fitbit app is always up-to-date and check that your phone operating system is compatible with the Fitbit app:
Please reply to the following questions if you experience the same again: Is this happening with an workout in specific? Which phone model do you have?
Let me know how it goes. Looking forward to hearing back from you.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.