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Fitbit Premium membership charge

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‎02-15-2022 02:26 - last edited on ‎02-17-2022 06:17 by Fitbit Moderator

‎02-15-2022 02:26 - last edited on ‎02-17-2022 06:17 by Fitbit Moderator

Hi There, 

When I reinstated my fitbit app, I was entitled to 3 months free subscription, however, apple deducted £79 from my account ! Who do I contact to get a refund and please?

 

 

Moderator edit: Updated subject for clarity. 

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‎02-17-2022 06:15

‎02-17-2022 06:15

Thanks for getting back to us @ren92. I´m sorry to hear that Apple deducted £79 from your account.

 

I understand how frustrating this could be and the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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