10-09-2021
04:52
- last edited on
10-12-2021
13:16
by
SilviaFitbit
10-09-2021
04:52
- last edited on
10-12-2021
13:16
by
SilviaFitbit
Did you ever get an answer and a fix?
Moderator Edit: Clarified subject
Best Answer10-12-2021 13:18
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-12-2021 13:18
@JBinOZI Welcome to the Fitbit Community.
I moved your post to the main board, this to better assist you.
I was able to see that you've been in touch with our Support team, to avoid any confusion please continue the communication with them.
See you around.
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Best Answer